Shop updates

Do you have a voucher code? You can now enter it in the shopping cart, not just at checkout. This way, you can see immediately what your order will cost in the end.

• In the shopping cart, where you need it. The „Voucher code“ field is located in the sidebar and on the shopping cart page. Enter the code, click „Redeem“, and the discount will be applied directly to the total.
• A clear answer if it doesn't work. If a code cannot be applied, we will tell you why: minimum order value, expiration date, already redeemed, or not combinable with another code.
• Code or bonus points. If you have just used bonus points, the code will replace them. Your points will be saved for you, and you can use them on your next purchase.

Go to your shopping cart

Where is my package? You can now see this directly in your account under „Orders“, without having to go through another page.

• Progress at a glance. Shipped, in transit, out for delivery, delivered. If your package is going to a Packstation or branch, the card will also show „Ready for pickup“. You can see how far along it is via a small bar in the order overview.
• The pickup deadline. If the package is waiting for you, it will show until when you can pick it up. DHL will send you the location and pickup code as usual.
• The full history. One click shows all updates with timestamps, in easy-to-understand sentences. It also shows when we last checked.
• For DHL packages. For other carriers, you will find the link to shipment tracking as before.

Go to your orders

Sometimes a wine is gone faster than expected. Instead of a dead end, the product page now shows you three similar wines that are available for immediate delivery.

• Directly below the buy button. If a wine or vintage is sold out, the „Try this instead“ row appears: similar in style, all available for immediate delivery.
• Tailored to you. If you are logged in, the row is called „Matches your taste“ and takes into account what you have already bought from us.
• One click to the shopping cart. Each card has its own button, so you don't have to leave the page.
• Want exactly this wine? Then sign up for the waiting list. We will let you know as soon as it is back in stock.

Looked at a wine last night and forgot the name today? That's what the history is for: you can find everything you've recently viewed with just one click.

• The clock in the header. Next to the heart, there is now a clock icon with a counter. One click opens your last 30 products, the most recent first — wines, Value packs, events, and vouchers. A click on the line takes you back to the product.
• On the homepage. As soon as you have viewed something, the homepage shows the "Recently viewed" row with your last twelve products.
• In your account. On the overview of your account area, you will find the same list as a "Your history" card.
• No login, no storage on our end. The history lives only in your browser. That is why only this device can see it, and if you delete your browser data, the list will also be empty.
• Want a wine to stay? Then click on the heart — on the product page or in any list. It will be waiting for you on your wishlist on all devices as soon as you are logged in.

Sometimes a wine is interesting, but just not the right time for it. That's what the wishlist is for: one click on the heart, and the wine will be waiting for you — on the product page or directly in any wine list.

• A heart everywhere. Top right on every product page and on every wine tile in the lists. Click once to save, click again to remove the wine. In the header, you can see how many wines are currently on your list.
• Your list in your account. Under “Wishlist” in your account area, you will find all saved wines with price and availability, sorted by red, white, rosé, sparkling wine, and gourmet food. From there, you can add a wine directly to the shopping cart — or reorder what you have had before with one click.
• Even without an account. As a guest, you can save wines in your browser. If you log in later, we will transfer the list to your account.
• Out of stock? It stays on the list. A saved wine that is currently sold out does not disappear. It remains on the list with the button for the waiting list, and we will notify you as soon as it is back in stock.
• Save for later. In the shopping cart, you can set a wine aside instead of deleting it. It moves to the wishlist and waits there for your next order.

Go to your wishlist

For our events, you will now receive a separate ticket for every seat — with a QR code, sent directly by email after purchase. At the entrance, simply show the code on your phone, and you are in.

• One ticket per person. If you buy three tickets, you will receive three links — 'Guest 1 of 3' to 'Guest 3 of 3'. Each link is an individual ticket. If you are arriving separately, simply forward the links to your companions.
• By email, once paid. The 'Your tickets' email arrives automatically after payment. You can also find your tickets at any time in your customer account under 'Events'.
• Phone or paper. The QR code works just as well from a screen as it does printed out. On the ticket page, there is a 'Print / save as PDF' button for this purpose — including the date, time, and address.
• Invited? If we have invited you as a guest, you will receive your ticket the same way after you have accepted. The ticket will then state 'As our guest · Free admission'.
• At the entrance. We scan the code; each ticket is valid once. If you don't have your phone, the team at the entrance can also find you by your name — so you will get in regardless.

Anyone who already has tickets for one of our upcoming events has already received the ticket email. Nothing arrived? Please check your spam folder or send us a quick note at info@vinoscout.de. We look forward to seeing you!

Since September 9th, our bonus system has been running on our own technology. One thing in particular changes for you: you no longer have to convert your points into a voucher. You simply tick a box in the shopping cart, and the value of your points will be deducted at checkout.

• Collect. For every euro you spend with us, you automatically receive one point. You don't need to sign up for this; every customer account participates.
• Value. One point is worth 3 cents, so 100 points are worth 3 euros.
• Use. In the shopping cart, tick the box "Use bonus points". This is possible from the very first point; there is no minimum balance. You can pay for up to 30% of the order value with points per order; the rest remains for next time.
• Points or discount code. You cannot use both together; you decide with each order. The discount for your customer group continues to apply in both cases.
• Your existing balance. We have fully transferred all points from the old system, so you are not starting from zero.
• Old vouchers. If you have already converted points into a voucher in the old system, it remains valid, of course. You redeem it at the checkout as before.
• Your balance. You can see it in your account, right in the overview.

Points are awarded for orders in the shop and in our store. Purchases via Amazon or eBay do not earn points.

You can find all the rules on the Customer Programs page and in the frequently asked questions.

Go to your account

Behind the account icon at the top right, you will now find your personal area: orders, invoices, vouchers, bonus points, and account details all in one place. Clicking on your name in the greeting line at the very top will also take you there.

• Overview. Your customer group with your discount and the amount missing until the next level. Below that, your latest invoices for download.
• Orders. All orders with items and status. One click adds a wine or the entire order back to the shopping cart.
• Vouchers. Your balance on gift vouchers, gifted vouchers with status, and your personal discount codes. You can have the voucher email resent to you at any time.
• Bonus points. Our bonus system is new: For every euro of order value, you automatically receive one point; one point is worth 3 cents. You can see your balance in your account. You can redeem the points by checking a box in the shopping cart, starting from the first point and up to 30% of the order value. Points and discount codes cannot be combined; you decide with every order.
• Profile and communication. Contact details and addresses at a glance, and you can set yourself which emails we send you.

Go to your account

In addition to the individual new features, a lot has happened in the last few weeks that makes browsing easier for you.

• Recipes and Credenza. In the magazine, you will now find recipes with suitable wine recommendations, and every month the Credenza appears, our edition all about gourmet food. Articles and recipes refer to each other.
• New manufacturer pages. Every manufacturer has their own page with a profile, map, customer testimonials, and their award-winning wines.
• Grape varieties and regions. A directory of all grape varieties, an overview of the regions, and the grape varieties on the wine are now linked.
• Awards. Red Wine of the Year, Winery of the Month: You can see our in-house awards directly on the wine.
• Data sheet. The most important facts about every wine are listed as tiles at the top, with details, nutritional values, and mandatory information in tabs below. Technical terms are explained by the wine lexicon right on the spot.
• Search. The search understands brand names and typos better and suggests suitable categories.

Since September 1st, you can pay with Shop Pay. If you already have a Shop account, your address and payment details are stored, and you only confirm the order with a code on your mobile phone. If not, you can set it up during your first purchase with a checkmark.

Everything else remains as usual: credit card, PayPal, and Klarna with invoice or installment payment remain available for selection.

If a promotion with a discount code is running, we now show you the price you pay with the code directly in the category and on the promotion page, with the regular price next to it. No more mental arithmetic.

If a minimum order value applies, you will see in the shopping cart how much is still missing, and the code is right next to it.

Some wines have also received a permanent low price: no code, no end date, simply cheaper.

To the offers

The entire shop is now also available in English: product pages, categories, magazine, recipes, and the checkout process.

You can find the language switcher at the top of the header. We will remember your choice, and on your next visit, you will land directly in your language.

Wine descriptions and ratings are automatically translated and marked accordingly.

To the English version of the shop

On every product page, you can now leave a rating: stars, a few sentences, done. We read every rating before it appears.

We have transferred nearly 4,000 ratings from our previous shop so that you can find the experiences of other customers for many wines right away. You can also see the stars in the overview and in the search results.

On the English page, ratings are automatically translated and marked as translations.

Many of our wines are available in several bottle sizes. Previously you had to search for them, but now the product page shows all sizes of a wine side by side, and you can switch between them with one click.

In addition, there is a size comparison: Next to magnum, half-bottle, or other formats, you see the 0.75 l standard bottle as a reference, on the product page and already in the overview. This way you recognize immediately what you are ordering.

View wines in magnum

Some wines are gone faster than we can reorder them. So that you don't miss anything, you will now find a waiting list on every sold-out product page.

You can sign up with one click: directly with your customer account, or as a guest with your email address and a quick confirmation. As soon as the wine is back in stock, you will receive an email. No advertising, just this one message.

You can also see how many others are already waiting. This helps you estimate how in-demand a wine currently is.